These Terms and Conditions ("Terms") govern your use of the communication services provided by Pyllar, operated by Elmnto LLC ("Pyllar," "we," "us," or "our"), including text messaging (SMS/MMS), voice calls, social media messaging, and related services operated on behalf of our business clients ("Clients"). By interacting with our services — including sending a text message to a phone number powered by our platform — you agree to these Terms.
Pyllar operates an AI-powered communication platform that helps small businesses manage customer inquiries across SMS, voice calls, Instagram, website chat, and Google Business messages. When you contact a business that uses our platform, your messages and calls may be received, processed, and responded to using automated and AI-assisted technology. Our services include responding to inquiries, scheduling appointments, providing information about our Clients' services, and routing conversations to human representatives.
You must be at least 13 years old to use our services. By using our services, you represent that you meet this requirement.
By sending a text message to a number powered by our platform, you agree to receive text messages in response to your inquiry. This includes automated, AI-generated, and human-sent messages related to the service you requested.
Some responses you receive may be generated or assisted by artificial intelligence. While we strive for accuracy, AI-generated responses may occasionally contain errors. Our platform is designed to route complex or sensitive inquiries to human representatives. AI-assisted responses are provided for informational and scheduling purposes and do not constitute professional advice of any kind.
When using our services, you agree not to:
We reserve the right to block or discontinue service to any user who violates these Terms.
Your use of our services is also governed by our Privacy Policy, available at pyllar.ai/privacy. Please review it for details on how we collect, use, and protect your information.
All content, software, technology, and branding associated with our platform are the property of Elmnto LLC and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of our platform.
Our services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that our services will be uninterrupted, error-free, or available at all times. Pyllar is a technology provider — the businesses you interact with through our platform are independent entities responsible for the services they offer.
To the fullest extent permitted by law, Elmnto LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim related to our services shall not exceed $100.
You agree to indemnify and hold harmless Elmnto LLC, its officers, employees, and agents from any claims, losses, or damages arising from your use of our services or violation of these Terms.
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Riverside County, California.
For questions or support regarding these Terms, please contact us at: